OCTOBER 2023 Bangkok, THAILAND - Rapid4Cloud, an industry leader in automation tools for Oracle Fusion Cloud Applications, has announced the promotion of Patcharin Kertkhoomtong (Pat) to the position of Vice President of Customer Success. This strategic move aims to strengthen the company's leadership ranks and augment the commitment to customer satisfaction in the Oracle automation space.
Pat has exceptional expertise in Oracle Cloud Apps and E-Business Suite with a reputation as one of the foremost domain experts. With her comprehensive knowledge and hands-on experience, Pat has been one of the driving forces behind Rapid4Cloud's success. This promotion underscores the company's commitment to integrating first-hand experiences and insights into the leadership chain.
"Pat's extensive experience, combined with her ability to comprehend client needs and ensure product alignment, makes her an invaluable asset to our leadership team," said Philip Martin, Chairman of the Board and CTO at Rapid4Cloud. "Her contributions in automating the transition from EBS to Cloud have established Rapid4Cloud as a pioneer in the Oracle automation sector."
A unique aspect of Pat's tenure at Rapid4Cloud is her involvement in shaping the company's software development. Pat's insights, derived from being on the front line of implementations, provide real-world touchpoints, ensuring the software is innovative, as well as user-centric.
As the VP of Customer Success, Pat will drive initiatives aimed at maximizing customer satisfaction, building deeper relationships, and translating client feedback into actionable product strategies.
Rapid4Cloud continues to push the frontiers of innovation in Oracle automation with state-of-the-art software tools that streamline and simplify tasks on Oracle Cloud ERP/HCM instances. The company has an extensive global footprint and a team of dedicated professionals committed to placing clients at the heart of everything they do. For more information, visit https://www.rapid4cloud.com.