Oracle Build Partner
Security & Compliance
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1900 S Norfolk Street,
Suite 350 San Mateo, CA 94403
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Rapid4Cloud is SOC 2 Type 2 Compliant
Comprehensive audit validates Rapid4Cloud as a trusted automation platform partner, meeting the standard expected by customers in a highly regulated and security-conscious market.
SAN JOSE, CA – October 13, 2021 – Rapid4Cloud, the leaders in automation tools to support Oracle Cloud Applications customers to implement, run and maintain their solutions, today announced that it has successfully completed the System and Organization Control (SOC) 2 Type 2 audit. Conducted by Holzman Partners LLP, a leading professional services firm based in Austin, Texas, the audit affirms that Rapid4Cloud’s information security practices, policies, procedures, and operations meet the SOC 2 standards for security, availability, and confidentiality.
As companies are moving their IT operations to the Cloud and deploying software-as-a-service (SaaS) applications to support their businesses, the increasing use of outside vendors to perform activities that are core to their business operations requires high levels of trust and transparency into these vendors operations and processes.
Rapid4Cloud has always maintained high security standards, and the SOC2 audit is an endorsement of this.
Rapid4Cloud’s SOC 2 report verifies the existence of internal controls which have been designed to meet the requirements for the security principles set forth in the TSP section 100, Trust Services Criteria for Security, Availability, Processing Integrity, Confidentiality and Privacy. It provides a thorough review of how Rapid4Cloud’s internal controls affect the security, availability, and processing integrity of the systems it uses to process users’ data, and the confidentiality and privacy of the information processed by these systems. This independent validation of security controls is crucial reassurance for customers that Rapid4Cloud is processing their data in a secure and compliant way.
“Obtaining the SOC 2 Type 2 certification demonstrates Rapid4Cloud’s ongoing commitment to the security, availability, and integrity of our platform,” Rapid4Cloud IT and Security Director Teerapat Muannum said. “Our customers can feel confident that we make every investment to maintain the highest level of security and compliance.”
Grupo Prodensa Selects Rapid4Cloud to Accelerate Oracle Cloud Implementation
Grupo Prodensa saves time and lowers cost of ownership of Oracle Cloud Applications by using Rapid4Cloud
Rapid4Cloud version 21C enhances security, compliance, usability
Rapid4Cloud has released a new version of its automation suite for Oracle Cloud Applications. The suite automates and accelerates many repetitive and manual processes involved in implementing and maintaining Oracle Cloud applications.
Our mission as a company is simple; to make it easier to implement and run Oracle Fusion Applications. The three words, “make it easier” defines the culture of our organization, well beyond our development philosophy. With each new release and each management decision, we strive make it easier to implement and run Oracle Cloud Applications.
What is in Release 21C?
Security and Compliance
We have fully tested our software suite against Oracle ERP Cloud 21c and Oracle HCM Cloud 21c and certified Rapid4Cloud as compatible.
The product adds Google SSO to its options for single sign-on in response to customers’ needs.
For new connections to the platform, access control can be added by individual users as well as user group. This simplifies user management. It also makes it easier to manage which users can perform which functions on what environments.
Usability
When they run a report, users can now save their report filtering selections.
This is an extension of the individual task selection added to Reports in October 2020, which inspired our customers to share their positive feedback and ideas on how to make the feature even more impactful. You can build your own library of saved selections and re-use them anytime. This is particularly useful if you want to save baseline selections for future comparison or when creating comparison reports across different instances e.g. comparing test to production. Learn more!
Users are now able to cancel a Change Management job during the data validation stage. As a result, you now have greater control over the jobs you are running.
Roadmap future investments
The Rapid4Cloud development team is hard at work bringing you more enhancements in the next few months. We are preparing to announce:
July 2021 was the busiest month ever on the Rapid4Cloud platform, according to CEO Philip Martin.
“We now have more users representing more Oracle customers and projects than ever before, and we are delighted that we are bringing benefit to so many in this community,” Martin said.
Contact us today to find out more!
Rapid4Cloud Announces Support for Oracle Fusion Cloud 21B
Rapid4Cloud is pleased to announce the latest update of Platform, version 2.1.1 which brings new features, bug fixes and major improvements to further enhance user experience. Alongside this release is our Knowledgebase support for Oracle Fusion Cloud version 21B; a pdf containing more details can be downloaded here
For introduction and a quick tutorial on how to use Platform, please head to www.rapid4cloud.com/training
What’s new in platform 2.1.1?
Added
CONNECTIONS Get the list of the users for next filtering option feature.
Changed
GENERAL Data validations step in workflow activated for Copy, Rollout, Change Management.
For more information on how Rapid4Cloud validates your data, please see this video
Fixed
COPY Wrong email content on validation failure.
COPY Error when no connection available.
CHANGE MANAGEMENT Wrong email content on validation failure.
CHANGE MANGEMENT Error when no connection available.
CONNECTION Issue with wrong DNS setup from Oracle Fusion.
REPORT Error when no connection available.
ROLES Issue when user is set back to default role.
ROLLOUT Error when no connection available.
GENERAL Typo on Fixed Assets.
More details of Platform updates can be found at https://platform.rapid4cloud.com/changelog
We have also added a training video on how you can validate and fix your data before loading to an Oracle Fusion Cloud instance, link can be found here
End of Support for Oracle Fusion Cloud 20D
We are announcing our end of support for Oracle Fusion Cloud (ERP and HCM) version 20D. As part of our continuing efforts to provide up to date support and following the Oracle release cycle for Fusion Cloud, we are updating our Knowledge Base, the core of our tools, to support up to the recent two major releases (21A and 21B).
To know which versions are currently supported, please go to platform.rapid4cloud.com/changelog
Should you have any questions about this end of support notification, or for assistance in understanding the options available to you, please contact our support by logging a ticket at support.rapid4cloud.com or by contacting your Partner/Sales Manager.
Exciting New Feature Release: Rapid4Cloud Platform 2.1 with Enhanced Validation and Smart Monitoring
We are pleased to announce the upcoming release of Rapid4Cloud Platform 2.1. The majority of the enhancements on this release were designed to add functionality to our Enhanced Validation and Smart Monitoring processes. We firmly believe that providing you with a more intelligent validation engine and smarter monitoring saves you more time and effort.
Previously, validation happened after submitting your data and when our AI engine calls the Robotic processes (RPA) involved towards the completion of the task you ordered. Should the RPA fail because of incompatible, incomplete or incorrect data, the system will notify you and you will have to resubmit the corrected BR100 sheets. You would have to repeat the same course whenever an error occurs with the data submitted.
Say goodbye to that tedious process as we have digitized over 500 rules and continuously training our engine to be smarter! Our Enhanced Validation engine whom we call EVa, will check the templates submitted and ensure the accuracy of the data, and that any pre-requisites are already in the target, or due to be set up as part of the current data load by checking other templates in the BR100. Once EVa detects an issue with your data submission, it will send you an email suggesting to check, amend, or delete the incorrect data to your requested task or other tasks which might fail the rules.
Figure 1 A sample notification that the task has been paused due to data issues
Figure 2 A screen showing that the data validation has failed and a report can be downloaded to check issue/s. Once issues get rectified, it will be easy to upload the amended data.
Figure 3 A sample report where the customer is informed of the issue by a shaded cell, with an Excel note explaining the problem
EVa will be integrated with the workflows of Copy, Rollout, Change and RapidStart starting with the release of Platform 2.1 due on the first week of May.
As we continue to put more intelligence into EVa, issues might still occur after validating your submission. Therefore we have also made our monitoring process smarter as it can now pause an ongoing workflow and notify you should the data load fail several times. The notification will include a zip file containing pertinent information that shows which data failed to load and even a screenshot of the Oracle Fusion screen where the error occurred. The enhancements on our monitoring tool will be integrated with our Change Management software on Platform release 2.1.
Figure 4 A sample summary of errors linking to the specific screenshot and log file/s
These changes should enhance your project deliveries but if you think your current workflow will be greatly affected please consult with Rapid4Cloud support at https://support.rapid4cloud.com or contact your Partner or Sales Manager.
End of Support for Oracle Fusion Cloud 20C
We are notifying all customers and partners of Rapid4Cloud that our software’s support for Oracle Fusion Cloud (ERP and HCM) version 20C is ending on 21 April 2021 . As part of our continuing efforts to provide up to date support and following the Oracle release cycle for Fusion Cloud, we are updating our Knowledge Base, the core of our tools, to support up to the recent two major releases (20D and 21A).
To know which versions are currently supported, please go to platform.rapid4cloud.com/changelog
Should you have any questions about this end of support notification, or for assistance in understanding the options available to you, please contact our support by logging a ticket at support.rapid4cloud.com or by contacting your Partner/Sales Manager.
Webinar: Migrating Oracle EBS to Oracle ERP Cloud: How the ‘Rapid4Cloud’ Accelerator is Simplifying Cloud Migration
As Oracle Applications mature and evolve, companies like yours need to keep up with the most up-to-date and stable platforms as your business faces new process challenges, security, support, and reliability.
But we know moving from Oracle EBS On-Premise to Oracle ERP Cloud isn’t easy, so join Apolis on March 25th at 10 AM PST as we explore how the ‘Rapid4Cloud’ accelerator provides easier, faster migration for the digital business environment.
In this webinar, we will cover…
• How RPA and Artificial Intelligence accelerate the process involved in upgrading On-Premises EBS to Oracle ERP Cloud.
• How the ‘Rapid4Cloud’ accelerator automates the production of standard system configuration reports (BR100/MC50) with results in minutes instead of hours or days.
• How the Rapid4Cloud portfolio includes hundreds of automated scripts that can be used to automatically extract your Setups, Master, and Transactional Data from your On-Premises EBS.
• How automation software for loading data to Oracle Cloud Applications is powered mainly by Oracle Cloud Infrastructure and Technologies.
This event is co-organised with our partner Apolis
Mar 25, 2021 01:00 PM in Eastern Time (US and Canada)
Please register here
Rapid4Cloud Announces Support for Oracle Fusion Cloud 21A
SAN FRANCISCO CALIFORNIA – Rapid4Cloud (R4C) is pleased to announce the latest update of Platform, the easy-to-use web-based user interface for Rapid4Cloud software suite: Version 1.13.0. The update includes new features, bug fixes and major improvements to further enhance user experience. For introduction and a quick tutorial on how to use Platform, please head to www.rapid4cloud.com/training
What’s new in Platform 1.13.0?
Alongside this release is the update to RAPIDKnowledgeBase (KB), the core of R4C tools, which brings support to Oracle Fusion Cloud version 21A.
What’s new in KB 21A?
1. Support for HCM Modules (Setups)
2. Reports
3. Change
4. Copy
New Year, New Look for Rapid4Cloud Platform!
Rapid4Cloud has a brand new UI, and we will be giving our dashboard a makeover!
Year 2021 is the beginning of a new and exciting chapter in your Rapid4Cloud software experience. An enhanced dash board is on its way to provide you with a simplified and highly intuitive user interface. A few notable changes are:
1. Home is now renamed to Dashboard
2. Quickly see that status of your requested jobs wether they are running, paused, failed, had errors or completed.
3. Filters have never been easier to use thanks to toggle switches
4. Easily see connections and jobs shared with you by your team
5. Create a new job directly from the Dashboard
As our client, what do you need to do now? Nothing much really, just refresh the Rapid4Cloud’s platform page on 30 January 2021 and start enjoying our new dashboard. Should you find any difficulties in using or accessing our new platform interface, please file a support ticket at https://support.rapid4cloud.com.
We thank you for your support and trust with Rapid4Cloud!
Yours,
The Rapid4Cloud team