PATCHARIN KERTKHOOMTONG 

VP OF CUSTOMER SUCCESS

As Vice President of Customer Success at Rapid4Cloud, Patcharin Kertkhoomtong (Pat) leads the company’s mission to turn Oracle Fusion Cloud automation into measurable outcomes—faster delivery, lower risk, and higher confidence for customers and partners worldwide. 

With 25+ years in Oracle business solutions, Pat brings deep, hands-on expertise across Oracle Cloud Applications and Oracle E-Business Suite, shaped by real-world delivery experience and the realities Oracle teams face in the field. 

A defining strength of Pat’s leadership is how closely she connects customer experience to product direction. She has been a key force in ensuring Rapid4Cloud stays aligned to client needs—translating frontline feedback into actionable priorities and helping shape software that’s practical, user-centric, and built for how Oracle teams actually work. 

Pat is also a strong advocate for consultants embracing automation and AI—not to replace expertise, but to elevate it—so teams can spend more time advising and less time repeating manual, error-prone tasks.