FAQ.
Which Oracle version do you support?
We support both Oracle EBS and Oracle Cloud (Fusion).
What is the duration of your contracts?
Software licences are paid quarterly, bi-annually or yearly.
What is your support SLA?
Our SLA is 1-3 days. You can subscribe to a 4-8 hours SLA by contacting us.
Where can I download Rapid4Cloud software?
You will find all our software and updates in the download page.
Where can I find the documentation?
You can find videos and PDF of our product in the Support Center.
Do you offer any kind of training?
Yes, we provide online and on-site training, contact us to get a quote.
