FAQ.

Which Oracle version do you support?

We support Oracle E-Business Suite and Oracle ERP and HCM Cloud.  We update and certify our software every quarter in line with Oracle Cloud Applications updates.

How is your solution deployed?

Our products are SaaS, hosted in Oracle Cloud Infrastructure.  There is no implementation cost and Hosting, Training and Support are all included with your subscription.

How is your product licensed?

We have a flexible licensing model based on a 12-month minimum subscription.  We license by Business Unit or Oracle instance – whichever is more appropriate for the customer.

How do you implement Rapid4Cloud software?

There is zero implementation required.  We simply connect our solution to your Oracle instance, set up users as per your requirements and you are ready to go!

Where can I find the documentation?

You can find videos and PDF of our product in the Support Center.

Do you offer any kind of training?

We provide training to get you started, but can offer additional online and on-site training by request.  Contact us to get a quote.