FAQ.

Which Oracle version do you support?

We support both Oracle EBS and Oracle Cloud (Fusion).

What is the duration of your contracts?

Software licences are paid quarterly, bi-annually or yearly.

What is your support SLA?

Our SLA is 1-3 days. You can subscribe to a 4-8 hours SLA by contacting us.

Where can I download Rapid4Cloud software?

You will find all our software and updates in the download page.

Where can I find the documentation?

You can find videos and PDF of our product in the Support Center.

Do you offer any kind of training?

Yes, we provide online and on-site training, contact us to get a quote.