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Rapid4Cloud passes it’s second SOC 2 Type II audit following initial certification

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SAN JOSE, CA – August 8, 2022.  Rapid4Cloud, the leaders in automation tools to support Oracle Cloud Applications customers and partners, today announced that it has successfully passed its latest SOC 2 Type II audit.  This audit certifies that Rapid4Cloud meets the SOC2 standards for security, availability and confidentiality of data.

 

“We have passed this second audit following our initial certification” Philip Martin, CEO and Founder of Rapid4Cloud said.  “I am so proud of our magnificent team here at Rapid4Cloud, whose constant diligence and hard work have ensured that we maintain the high standards we set a year ago.

 

We receive more questions on information security than any other subject, so we know this matters very much to our customers and partners.  This audit provides our customers with the comfort that they seek in this area.”

 

Rapid4Cloud makes it easier to implement and run Oracle Cloud Applications.  Their intelligent automation products dramatically reduce the time it takes to configure and maintain Oracle ERP and HCM.

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How Oracle Cloud ERP and HCM implementations can benefit your ESG

Not long ago we posted a blog regarding the ESG benefits of using bots instead of humans for some implementation tasks.  This is measurable and tangible.  You can find it here – https://lnkd.in/emFy-vc7, as well as a link to a whitepaper where we have benchmarked and calculated the difference.

Oracle has conducted some interesting research on this topic which you can read here – https://lnkd.in/evpY65kM.  Unsurprisingly, most organizations believe ESG is more important than ever, and most organizations believe not enough is being done about it.

Let me offer some help in a small but measurable way.

Our software provides bots to do the time-consuming and error-prone data entry tasks required during an Oracle Cloud ERP or HCM implementation.

Last month was the busiest ever for our bots.  We sent over 1800 of them scurrying off, and they did their work for 4,363 hours collectively.  We calculate that they consumed 246kWh within the Oracle data centers in which they run.  We offset this through Gold Standard programmes.

The equivalent human effort to run the same tasks would consume 1746kWh, not factoring in HVAC and other environmental needs of human (coffee, lighting etc).  The CO2 emissions you would attribute to this is of course very dependent on the country in which the activity would be performed.

We have also measured the difference in time taken to perform the work.  This is a bit trickier to measure on specific jobs, but at an aggregate level our bots do the work of human in 15% of the elapsed time.  They work 24/7/365, so that comes as no surprise really.  They also work without error or bias.

What about cost.  Again at an aggregate level, here the gap grows even wider.  We complete tasks for roughly 0.75% of the cost of a human.  It’s not even close.

So, there is no tradeoff between sustainability, speed, quality and cost when you use our software.  It’s a win-win-win-win for our customers.

By the way, we’re not advocating for the removing of humans in any way.  Skilled humans are needed to design and implement change and make decisions – these are the added-value tasks that define success and failure in projects.  We free up these people to add real value to their customers and get more done.  Our amazing partners are doing that for their customers every day.

So, if you are involved with Oracle ERP or HCM and serious about ESG, and quite interested in saving time and money, please contact us.

By Philip Martin, CEO & Founder of Rapid4Cloud

Grupo Prodensa Selects Rapid4Cloud to Accelerate Oracle Cloud Implementation

Grupo Prodensa accelerates Oracle Cloud implementation with Rapid4Cloud's automation platform

Grupo Prodensa saves time and lowers cost of ownership of Oracle Cloud Applications by using Rapid4Cloud

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End of Support for Oracle Fusion Cloud 20D

We are announcing our end of support for Oracle Fusion Cloud (ERP and HCM) version 20D. As part of our continuing efforts to provide up to date support and following the Oracle release cycle for Fusion Cloud, we are updating our Knowledge Base, the core of our tools, to support up to the recent two major releases (21A and 21B).

To know which versions are currently supported, please go to platform.rapid4cloud.com/changelog

Should you have any questions about this end of support notification, or for assistance in understanding the options available to you, please contact our support by logging a ticket at support.rapid4cloud.com or by contacting your Partner/Sales Manager.

Exciting New Feature Release: Rapid4Cloud Platform 2.1 with Enhanced Validation and Smart Monitoring

We are pleased to announce the upcoming release of Rapid4Cloud Platform 2.1. The majority of the enhancements on this release were designed to add functionality to our Enhanced Validation and Smart Monitoring processes. We firmly believe that providing you with a more intelligent validation engine and smarter monitoring saves you more time and effort.  

 

Previously, validation happened after submitting your data and when our AI engine calls the Robotic processes (RPA) involved towards the completion of the task you ordered. Should the RPA fail because of incompatible, incomplete or incorrect data, the system will notify you and you will have to resubmit the corrected BR100 sheets. You would have to repeat the same course whenever an error occurs with the data submitted. 

 

Say goodbye to that tedious process as we have digitized over 500 rules and continuously training our engine to be smarter! Our Enhanced Validation engine whom we call EVa, will check the templates submitted and ensure the accuracy of the data, and that any pre-requisites are already in the target, or due to be set up as part of the current data load by checking other templates in the BR100. Once EVa detects an issue with your data submission, it will send you an email suggesting to check, amend, or delete the incorrect data to your requested task or other tasks which might fail the rules.

Figure 1 A sample notification that the task has been paused due to data issues

 

Figure 2 A screen showing that the data validation has failed and a report can be downloaded to check issue/s. Once issues get rectified, it will be easy to upload the amended data.

 

Figure 3 A sample report where the customer is informed of the issue by a shaded cell, with an Excel note explaining the problem

 

EVa will be integrated with the workflows of Copy, Rollout, Change and RapidStart starting with the release of Platform 2.1 due on the first week of May.

As we continue to put more intelligence into EVa, issues might still occur after validating your submission. Therefore we have also made our monitoring process smarter as it can now pause an ongoing workflow and notify you should the data load fail several times. The notification will include a zip file containing pertinent information that shows which data failed to load and even a screenshot of the Oracle Fusion screen where the error occurred. The enhancements on our monitoring tool will be integrated with our Change Management software on Platform release 2.1.

Figure 4 A sample summary of errors linking to the specific screenshot and log file/s

These changes should enhance your project deliveries but if you think your current workflow will be greatly affected please consult with Rapid4Cloud support at https://support.rapid4cloud.com or contact your Partner or Sales Manager.

End of Support for Oracle Fusion Cloud 20C

We are notifying all customers and partners of Rapid4Cloud that our software’s support for Oracle Fusion Cloud (ERP and HCM) version 20C is ending on 21 April 2021 . As part of our continuing efforts to provide up to date support and following the Oracle release cycle for Fusion Cloud, we are updating our Knowledge Base, the core of our tools, to support up to the recent two major releases (20D and 21A).

To know which versions are currently supported, please go to platform.rapid4cloud.com/changelog

Should you have any questions about this end of support notification, or for assistance in understanding the options available to you, please contact our support by logging a ticket at support.rapid4cloud.com or by contacting your Partner/Sales Manager.

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Rapid4Cloud Announces Support for Oracle Fusion Cloud 21A

SAN FRANCISCO CALIFORNIA – Rapid4Cloud (R4C) is pleased to announce the latest update of Platform, the easy-to-use web-based user interface for Rapid4Cloud software suite: Version 1.13.0. The update includes new features, bug fixes and major improvements to further enhance user experience. For introduction and a quick tutorial on how to use Platform, please head to www.rapid4cloud.com/training

What’s new in Platform 1.13.0?

  • New look and feel: Dashboard as default landing page
  • Create a new job directly from the dashboard
  • Filter jobs using toggle switches and tabs

Alongside this release is the update to RAPIDKnowledgeBase (KB), the core of R4C tools, which brings support to Oracle Fusion Cloud version 21A.

What’s new in KB 21A?

1. Support for HCM Modules (Setups)

  • Global HCM
  • Absences
  • Benefits
  • Grant Management

2. Reports

  • Tree view selection of tasks
  • Selection by LE, LEDGER, BU
  • Enhanced reporting format (Config-Workbook)
  • Support for HCM Modules (Setups)

3. Change

  • Support for HCM Modules (Setups)

4. Copy

  • Support for HCM Modules (Setups)

 

New Year, New Look for Rapid4Cloud Platform!

Rapid4Cloud has a brand new UI, and we will be giving our dashboard a makeover!

Year 2021 is the beginning of a new and exciting chapter in your Rapid4Cloud software experience. An enhanced dash board is on its way to provide you with a simplified and highly intuitive user interface. A few notable changes are:

1. Home is now renamed to Dashboard
2. Quickly see that status of your requested jobs wether they are running, paused, failed, had errors or completed.
3. Filters have never been easier to use thanks to toggle switches
4. Easily see connections and jobs shared with you by your team
5. Create a new job directly from the Dashboard

As our client, what do you need to do now? Nothing much really, just refresh the Rapid4Cloud’s platform page on 30 January 2021 and start enjoying our new dashboard. Should you find any difficulties in using or accessing our new platform interface, please file a support ticket at https://support.rapid4cloud.com.

We thank you for your support and trust with Rapid4Cloud!

Yours,
The Rapid4Cloud team

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Rapid4Cloud announces support for Oracle Cloud 20D

Rapid4Cloud supports for Oracle 20D

Rapid4Cloud has released RAPIDKnowledgeBase for Oracle Fusion Cloud 20D.

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Rapid4Cloud announces support for Oracle Cloud 20C

Rapid4cloud Supports Oracle Cloud 20C

Rapid4Cloud has released RAPIDKnowledgeBase for Oracle Fusion Cloud 20C.

Read more